FAQs - Questions and Answers
If you have questions about our products please have a look at our FAQs.
Here you will find answers to frequently asked questions:
- layouts and track plans
- How to purchase / find a dealer
- TERRA-FORM landscaping system
- KATO rolling stock and tracks
Gelände und Gleispläne
Track plans are available for all track systems that are listed in the NOCH catalogue. The individual track plans are attached to each layout.
You can download most of the track plans from this homepage. Please click here to see the list of the available track plans. But you can order a track plan as well to receive it by post.
If your address is in Germany you can obtain a track plan against invoice for 6,50 € (including postal charge and packing costs).
If your address is not in Germany please contact us to request the price for delivery at firstname.lastname@example.org.
You can find some trackplans here.
Of course you can provide us with the name, the item reference or a photo of the layout (top view) and its size by email (email@example.com). Then our technicians can check if there are any trackplans for this layout.
Concerning older layouts it is possible that there is no trackplan for Märklin C track. In this case the layout had been produced before the Märklin C track has been launched on the market.
You can purchase trackplans for layouts that are no longer in our range agains invoice for 6,50 € if your address is in Germany (including postal charges and packing costs).
If your address is not in Germany please contact us at firstname.lastname@example.org to require the postal charges.
Tracks of the track systems Märklin plastic, Fleischmann Modell / Profi, Roco Line, Pilz TT Model Track, Arnold, Fleischmann piccolo, Minitrix and Kato Unitrack: Prepare a drillhole with a 1 mm Ø drill bit and use the screws ref. 7599 from Märklin with the size of 1,4 x 10 mm or the NOCH ref. 53330.
Märklin C tracks: Prepare a drillhole with a 1.2 mm Ø drill bit and use the screws ref. 74990 from Märklin.
Märklin mini-club tracks: Prepare a drillhole with a 0.5 mm Ø drill bit and use the screws from the German manufacturer Post with the size of 0.9 x 5 mm (Phone: +49 5527/46 94).
In tunnels it is difficult to drill and screw. So we recommend to fix the tracks in tunnels only with some glue.
We recommend the following adhesives to attach buildings and decoration items to our layouts made of structural hard foam: Pattex, Uhu, hotmelt glue or white glue / wood glue.
Tracks can be fixed with track nails or screws.
Instead of using a grass mat we recommend the application of our Static Grass Summer Meadow.
It is the same static grass that we apply in our factory on our NOCH preformed layouts.
Use our Gras-Master 2.0 ref. 60135 for electrostatical grass covering or the Puffer Bottle ref. 08100 and our Grass Glue ref. 61130.
More information about these products is contained in the NOCH DVD Layout Guides that can be ordered in our webshop.
The proposed decoration items are listed in our track plans.
As not all buildings are produced by us some of them might be unavailable in the hobby shops. In this case please choose another building from the current range of the respective manufacturer (e.g. Kibri, Vollmer, Faller).
If a NOCH item listed in the track plan is not available please replace it by another product from our current range.
The Märkin M track plan may be amended for the C track as the radii are the same. However you have to check the lengths of the tracks - probably you have to shorten them.
There is an instruction available illustrating how to shorten Märklin tracks (including pictures and German text).
On request we can deliver this instruction free of charge together with your track plan.
But you can also download and print the instruction as PDF if you click here.
To view PDF documents the free Adobe Acrobat Reader must be installed which you can download here.
The NOCH preformed layouts are made of polystyrene. To work on them you can use a commercial polystyrene adhesive.
Händler und Produkteinkauf
Unfortunately only those products are available form us that are included in the latest NOCH catalogue or presented on our website.
NOCH products are available in good hobby shops or model railway stores.
Click here to find a NOCH dealer.
Additionally, you can purchase NOCH products directly in our webshop.
Yes, it is. You can find a list showing the manufacturer's recommended retail prices for Germany matching the latest NOCH Catalogue here.
But you can also download and print our pricelist as a PDF. To view PDF documents the free Adobe Acrobat Reader must be installed which you can download here.
Prices for products that are not included in the pricelist can be received in a hobby shop or a model railway store (Search for a dealer here).
You can remove the body shell without using a tool.
Press down the gray chassis carefully at one end and press the body shell carefully upwards.
If the body shell is getting stuck pull the side of the body shell with the fingernail of your thumb outwards. Then you can remove the body shell.
Yes. Just remove the body shell, then remove the screws that fix the interior equipment.
After removing the interior equipment you have exposed the NEM interface.
Then just plug in the decoder - the installation is ready.
There is no sketch available. The correct mounting position results automatically from the three pins on the bottom and the conductor bars on the chassis.
Clip the circuit board into the provided holders.
If you cannot fix the circuit board (e.g. broken clip) we recommend applying a droplet hot-melt adhesive.
The Epoche IV model was the first run. Two further versions are still being planned.
Yes, they are.
Hot-melt adhesive, contact glue e. g. Pattex or UHU or instant glue
Yes, it is. Use a hair dryer to heat and bend them.
Use the NOCH Spray Glue item ref. 61151
Yes, they do.
First make an undercoat on the plastic object applying Spray and Fix Adhesive ref. 61152.
Then apply the Weathering Powder or the Weathering Cream.
Finally fix it applying Spray and Fix Adhesive ref. 61152 again.
The two components - resin and hardener -have not been stirred thoroughly enough, they are not mixed completely. Thus the resin stays on the surface remaining sticky.
In order to seal the surface apply an additional layer of Water Gel, approx. 1 mm thick.
Please follow the instructions in the manual.
The Water Drops and the softener have not been stirred thoroughly enough, they are not mixed completely. Thus the softener stays on the surface remaining sticky.
You can remedy this matter if you apply an additional layer of Water Drops.
Melt and stir the material precisely as instructed in the manual.
A damage of electronical equipment due to the high-voltage field, generated by the Gras-Master 2.0 can be excluded.
When using the Gras-Master 2.0, a static charge of the body is possible as it is produced also when rubbing clothing or floor covering. In this case, the static charge may cause damages, if an electronic device is touched.
During the work with the Gras-Master 2.0 no electronic devices should be used. For discharging the static electricity a short touch of an earthed point is enough (e.g. a water pipe).
Unfortunately we have no extension layouts for TERRA-FORM layouts.
After having assembled a layout yourself, you have surely enough experience with the TERRA-FORM system to enlarge this layout with the individual TERRA-FORM parts according to your ideas.